• Compliance QC™

    Get expert adverse event and product quality complaint QC for your contact center.

    Features
    • Expert
    • Independent
    • On Time
    • Trusted
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  • Voice of the Caller™

    Voice of the Caller helps you hear what you have been missing in your contact center.

    Features
    • Rarely Attainable
    • Proven
    • Actionable
    • Essential
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  • Outsourced QM™

    Quality monitoring exactly as you would do it, but outsourced to the experts at Centerfirst.

    Features
    • Flexible
    • Cost Effective
    • Experienced
    • Benchmarked
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