Susannah joined the Centerfirst team as a Quality Monitoring Specialist in 2014. Applying her knowledge and experience of interpersonal dynamics, communication, and interaction, her expertise led her to assume a Program Manager position. As the Program Manager for one of Centerfirst’s largest programs, she has proven to be an efficient and effective leader.
Susannah creates value for Centerfirst’s clients by constantly striving for process improvement and by delivering actionable insights to clients through close association with the Customer Analytics team.
Susannah earned her Bachelor of Science degree in Child Life at the School of Social Work at the University of Pittsburgh. Susannah is also a long-time yoga practitioner. As a certified yoga instructor, Susannah continues to build on her 15 years of experience and enjoys sharing her passion with others.