Erin started her career at Centerfirst as a Monitoring Specialist and Subject Matter Expert for an ophthalmology product Case Management team, roles which have helped her transition into the Senior Program Manager position. Erin holds over a decade of healthcare industry experience in marketing, patient services, case management, and insurance processes.
As a Senior Program Manager, Erin is responsible for growing customer accounts while ensuring a high level of customer satisfaction. She is also responsible for all client-facing duties for several of Centerfirst’s large programs, reporting on quality monitoring and communicating data-driven insights.
Erin received her Bachelor’s degree with a concentration in Nursing from Ball State University in Muncie, Indiana. Erin’s house is currently being remodeled and while she is very excited about the finished product, there’s no end in sight… She works out to relieve the stress from the renovations.