As a Program Manager at Centerfirst, Shannon leverages her years of client operations and quality assurance experience every day. She is on the front line of client communications, developing productive relationships and delivering a high level of satisfaction while constantly striving to improve the Centerfirst process.
Shannon earned her Bachelor’s degree from Indiana University in Bloomington, IN. Since moving to Indianapolis she has taken part in multiple community engagement and volunteer projects at Riley Hospital for Children, the Ronald McDonald House, and other local charitable organizations. She also grows and sells flowers at her local farmer’s market every weekend.