COMET is an advanced call monitoring software available exclusively to Centerfirst’s bio-pharma clients who are seeking to maximize the value of their contact centers by strengthening the way they collect, evaluate, and report call monitoring data. With more than a decade of contact center monitoring experience, Centerfirst is now making that expertise available to our clients in the bio-pharma industry’s first and only fully customizable and validated call monitoring and reporting tool.
Secure Online Access
Hosted on a HIPAA-compliant server and accessible via any user device.
Automated Audit Trail
Changes within the system are automatically tracked by date, time, and user credentials.
Monitoring forms and reports are standardized for pharma and easily modified for your center.
Validated for Bio-Pharma
The only validated monitoring tool available today.