A question we often receive is, “What questions should be included in a Request for Proposal (RFP) for a bio-pharma contact center?” No two RFPs are alike but there are several questions that should be part of all bio-pharma contact center RFPs. We have collected questions from a number of different RFPs and provided them in a downloadable template.

Centerfirst – Sample RFP Questions_2017

Use these questions in your RFP for medical information, patient support, and managed care contact centers. If you have any questions about preparing an RFP, please contact us.