Category: blog
Two Pharma Sales Skills That Have the Highest Correlation with Positive HCP Sentiment

After monitoring tens of thousands of interactions between pharma sales reps and HCPs, our team at Centerfirst saw a huge opportunity to identify the top two leading indicators of sales success. These leading indicators help pharma companies adjust their sales …

Leading Pharma Contact Centers Put Patients First During COVID-19

In any time of crisis, contact centers become the centerpiece of communication with patients. This has been amplified by COVID-19, especially as interactions that may have taken place in person are now directed to contact centers. In fact, according to …